Taproom Restaurant Supervisor

The Eddy Taproom & Hotel
Job Description
The Food and Beverage Supervisor is responsible for supervision of the day to day functions of the department while providing excellent customer service, and actively contributing to the department requirements and standards.

Essential Functions

Major areas of responsibility/ management include, but are not limited to:
Assisting the Department Manager in the development, implementation and
maintenance of Montage quality service standards
Ensuring food and beverages are being served in a professional and timely
manner
Monitoring set up and maintenance of department to ensure all side work is
complete
Interacting with guests to ensure a positive guest experience; attending
daily pre-meal meetings
Conducting ongoing service training of department associates and assisting in
the completion of daily shift reports

Qualifications

Minimum of two years' experience in customer service
Minimum of two years' experience in Food and Beverage
Excellent telephone etiquette
Exceptional guest recovery skills
Enjoy interacting with people in a fast paced environment
Excellent organizational and time management skills
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
Must possess a positive attitude
Must be willing to participate in a learning environment
Must integrate company values throughout all interactions
Must be able to quickly adapt to effectively using new software products
Must be dependable and available to work within the resort on weekends,
nights and/or holidays based on business demands
College degree preferred
Minimum of one-year experience in a food and beverage supervisory

PHYSICAL REQUIREMENTS

Must be able to stand and exert well-paced mobility for up to 6 hours in
length. Must be able to exert well-paced ability to maneuver between functions
occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular
and continuing basis. Must be able to walk, stand, sit, bend, stoop,
squat and stretch to fulfill tasks. Must have finger dexterity to be able to
operate office equipment

$16/hour - $18/hour DOE + great benefits!
Contact Information